Totes For Tots 
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About Us & Contact


Refund Policy: 
 
Items must be postmarked on or before the 14th day from the original delivery date. You must email us before you send the item back for authorization and our return address. Items returned without authorization will not be accepted and will be sent back at the cost of the purchaser.

You will be refunded the purchase price minus a $5 restocking fee per item and the actual shipping fee. This actual fee may differ from what you were charged. If you did not pay for shipping, the actual shipping cost will still be deducted for the return.

Custom orders, double patterns, pockets and minkee etc are non-refundable. 

 Shipping: Shipping will be via USPS. Shipping charges are $5.00 per item.
 Time Frame: The current wait time for custom orders is approximately 10-14 business days plus shipping. Please remember this is only an approximation, as with anything in life occasionally things do occur to prolong the time a bit. We do our best to meet these time frames but we do greatly appreciate your patience and understanding when for whatever reason we are not able to.

Please remember that once your item ships, we are no longer able to control the timing of it. That is entirely dependent on the delivery service being used (UPS for domestic and USPS for international). If you live in a location that has problematic mail service, we highly recommend emailing us first to discuss insuring your package before shipment.

Questions or Comments?
We would love to hear from you. Please fill in the form below and we will return our inquiry within 48 hours.
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